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The Challenge of Listening

8/8/2012

5 Comments

 
Picture
Your awareness meter should be at peak.
In a previous post, I talked about the necessity of effective communication in order to lessen some of the strife in our life.
I mentioned how the inability to listen is a major factor in our communication failures.
This post goes deeper into that problem. 


There are so many voices clamoring for our attention, it is no wonder we find it difficult to truly listen. We have been subtly trained to tune out or try to pay attention to everything that is going on around us. We are either detached or distracted, but not devoted.

The most useful skill, and the most difficult to cultivate, is that of paying attention.
Full attention. Nothing allowed to distract.
The skill requires discipline, an effort to achieve.

Something that hinders being able to pay attention, aside from the distractions, is our propensity for assumptions.
We often assume things not even on the radar for the one speaking.
Making an assumption lies at the root of the willingness to finish someone's sentence for them. The arrogance of such a habit is overshadowed only by the feelings of worthlessness encountered by the speaker. "Why am I sharing with you, if you already know what I am going to say? It feels as if what I have to say is not important to you."

Another major problem--again this is more modern than other things--is "buzz words." This, of course, is because the listener is not paying full attention to the speaker. A favorite "buzz word" is spoken, and the listener interrupts with something that has little or no bearing on the topic at hand.
I had engaged a stranger at the lunch counter one day, and we were talking about different things of mutual interest. He said something that reminded me of a stupid commercial I had seen on TV.
I said, "that reminds me of something I saw on the TV the other....."
"I don't watch TV," he loudly interrupted, and went off on a diatribe of how people have sacrificed themselves to the tube.
Had nothing to do with our conversation, and effectively ended our talking.

There is a member of my family who is given to this same form of non-listening.
If I were to suggest that a particular group should use a democratic process to solve their problem, I would get a long lecture on why this country is not a democracy. Not germane to the discussion at all.

Not staying in tune with the context of the discourse also hinders effective communication.
We have a problem with the English language in many ways. One of those is the pronoun "you," which is used for both singular and plural references. I could not tell you the number of times I have been in a discussion where the subject is plural and I would use the pronoun "you," and the other party would get defensive. I would be totally lost as to what brought that on. I wasn't, we weren't, talking about that individual, but the group with which they were affiliated. 

These are each assumptions, or what I like to call "filters" through which we listen.
They affect clear communication.

As the speaker, you are 100% responsible for the effectiveness of your communication.
It is up to you to ensure that the hearer is hearing correctly, and that you are speaking correctly and clearly.
However, it is next to impossible for you to be aware of all the possible filters your listener may have in place.

As the listener, you are 100% responsible for ensuring that the speaker is communicating effectively.
It is up to you to ask for clarification.
It is up to you to remove your filters.
It is up to you to know when you are making assumptions.
It is up to you to have your "awareness meter" running at full peak performance.

Nothing says "I care about you" more than full, undivided attention toward the one speaking.

Jesus spoke to this in Mark 4:24--"be careful how you hear..." The word 'careful' there means to "pay attention."

With all the noise and distractions going on around us in this day, it is more important than ever to "pay attention to what you hear."
Otherwise, you may be hearing sounds, but not necessarily listening--or, not hearing what is actually being said.

Maybe it is time for each of us to calibrate our "awareness meter."

Comments, questions, and criticisms are welcomed here. Please add to the discussion by giving yours. Thank you.
5 Comments
graciehill48 link
8/8/2012 09:08:36 pm

Calibrating takes practice. Lots of practice!

Reply
Noella
8/9/2012 12:10:32 am

Maybe that's why we remember fairly well what people "on stage" say - we are a captive audience. If only we could remember that we're all "on stage" all the time - then we'd listen better and maybe even talk better.

Reply
Dale
8/13/2012 07:47:33 pm

Noella, that is an EXCELLENT analogy and application. Thank you.

Reply
John
8/9/2012 01:34:30 am

Dale, Just what are you saying here? Just kidding! At work, my job seems to be a multi-task of multi-tasks. So I have to gear down when I am to be the listener. Thanks for the tips and reminder.

Reply
Charlotte
8/13/2012 01:33:35 am

Nothing says "I care about you" more than full, undivided attention toward the one speaking.

Truer words were never spoken.

Reply



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    Dale has been sharing the practical application of the truths from the Bible for more than 40 years. He has often said, "People know how to shout the victory on Sunday, but can't figure out how to handle Monday." This blog is an attempt to help God's people on that journey.

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